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Erie Insurance Group

Is this your company?

Stressful - Customer Advocate I Erie Insurance Group Employee Review

2.0
15 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The bonuses and insurance are amazing.

Cons

Other departments are nice but customer care is a horrible department to work in. It's mismanaged by directors, systems are slow, employees over monitored, constant negative feedback and never positive. You only hear what you've done incorrectly with "missed opportunities" when in reality management has "missed opportunities" daily to tell you things you ARE doing right. Lots of nepotism in this place.

Explore other reviews about Erie Insurance Group

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company really cares about their employees

Cons

High work volume, can be stressful at times

2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits that’s about it

Cons

You have to be a robot to get a yearly raise worth anything. They don’t really care about the employees you’re just a number. In training, they make you feel like it’s gonna be more than that but after you’re done, absolutely not. That’s how they get you and they start you out at pretty good money and you really don’t make much from there unless like I said you’re a robot. Supervisors don’t care, director doesn’t care, unless you’re a robot. Not the vibe for 2026. Don’t be swindled, Corporate life is not fun unless you want to be a zombie robot like all the high ups and who really wants that?

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