Pros
Most of the supervisors/managers directly above the gamemasters were extremely professional, had a superb work ethic, and were always willing to jump into the fray when needed. Free food every now and then. Private parties would often have their events catered, and leave some very delicious food behind. Work wasn't too difficult, the public speaking aspect took some getting used to, but after you say a script 12 times a day. you get used to it.
Cons
Weird hours. You'd get cut very often when it was slow, but if it was a busy week be prepared to work three doubles in a row. They'd also cut hours during the shift you were currently working, they'd either tell you to come in later for a shift, or leave early and have the manager run your last room. You could tell the managers weren't too thrilled about these last minute changes, it essentially doubled their work load. The inconsistent hours on top of paying $10-$20 for parking every single shift when you're paycheck was 1/3 it was before led to some rather disappointing paydays. This is the biggest deal-breaker. Rampant favoritism amongst the higher levels of management as well as some employees. Employees who were consistently late, ordered whatever equipment they wanted on the company card, and disappearing for hours at a time to move their cars or go out to lunch, showed that they really had the authority to do whatever they wanted with no repercussions. The owners are very passionate. Sometimes passion is good, like working insane hours morning to night to make sure a room is ready. Sometimes it's bad, like firing 20 people in a single day. Props would stay broken, and if it broke in the middle of your shift, you'd have to whip up some crazy workaround and scramble in a window of a few minutes before the next booking was scheduled. I'll give the staff this, they work extremely well under pressure. Sometimes room maintenance wasn't a priority, the rooms were magnificent when they first opened, but after months of continuously play there were scuff marks on the floors, paint chipping from bookcases, exposed wires, etc. Health insurance was a large debate for a while. I think they have it now, but it was definitely an uphill battle to get it implemented.