2.0
15 Sept 2023
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Some colleagues were lovely and very supportive.
Cons
Where to start! Unfortunately there is an ingrained boys club so lots of cronyism when trying to progress. If your face fits you are fine but if not then forget it. There is a complicated management structure that confuses customers and frustrates employees. Customers are treated with contempt and the level of customer service is poor from all areas of the business which is embarrssing when you are trying to service accounts and win new business. Essity have become arrogant and believe they deserve new business but do nothing to keep hold of it! Redundancies have left employees feeling worthless.