Fun, hectic, and engaging place to work - Technical Support Analyst 2 EverCommerce Employee Review

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Large technology suite including full-fledged Service Desk, IAM, cybersecurity, System Engineering, Cloud Ops, and more (strong headcount) - Respectful and engaging management, including at the C-suite level. - Great culture, fun interacting with colleagues at local office - Excellent recognition (at least in the Service Desk) - Management listens to and adopts standards that are recommended by team for better efficiency - Comfortable job security - fair pay (haven't worked here long enough to discuss raises/promotions or lack thereof) - Plenty of work swag and employ gifts/benefits, especially working on-site

Cons

- High turnover, but largely due to contract work - so there is nuance - Healthcare benefits on the weaker/more expensive end (for non-individual plans) in comparison to other companies - Lots of moving parts -> IT infrastructure somewhat sporadic and unorganized, but expected with unique setup of EverCommerce with the 3 verticals and dozens of SaaS solutions - Some positions could be hybrid instead of fully on-site (albeit, vast majority of company is remote)

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EverCommerce Response
4mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve had a positive experience with the team, leadership, recognition, and the opportunity to contribute to meaningful improvements. We also appreciate your thoughtful perspective on areas like benefits, infrastructure, and workplace flexibility. Feedback like this helps inform how we continue to evolve and support our teams. Thanks for being part of EverCommerce and for the impact you’re already making.

Explore other reviews about EverCommerce

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Smooth onboarding. Nice new laptop (M4 Max MacBook Pro). Modern software/tools available and easy to get access to. Full remote.

Cons

No cons yet, so far so good.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Allows remote work and provides unlimited PTO

Cons

Specific to EverHealth Career opportunities: First job where i noticed racism and bias stalling personal career development. Engineering org specifically has very little career growth opportunities. Once you are a senior developer, you will be given more work with zero recognition. Culture: Blame culture is at the forefront and people are extremely scared to make mistakes. Everyday a new process is implemented and everyone is supposed to just know how it works. Compensation: Pay is no where close to industry standards. A job switch gives a 30% pay jump without even trying to negotiate. Diversity: High groupism among leaders. Hiring is done based on past relationships as opposed to checking on their merit. Recognition is also given based on color of skin. Management: Every day you see a new level of incompetency when it comes to senior leaders. Everyone is looking after themselves and no one is focused on operating as a team except for a handful of managers.

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