Great Mission, Inconsistent Leadership - Customer Success Manager Evolv Technology Employee Review

3.0
3 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Work with great people with the same drive to complete a great mission. Good benefits and work life balance.

Cons

After multiple FTC and SEC investigations, leadership was scrapped and a new CEO came in, He decided to layoff 40 people that pushed through these investigations and stayed with the company during these tough times in order to save costs yet gladly takes a $540k base, 100% bonus, over 1 million shares of stock and a monthly stipend for air travel, hotel, etc from his home in another state to HQ every week in Waltham. The company has shifted to prioritizing maximizing shareholder returns from taking care of thier employees. They claim to be customer obsessed yet have taken away multiple resources for customers to feel supported and succeed.

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Evolv Technology Response
1y
We really appreciate your thoughtful feedback. It’s encouraging to hear the aspects of the role or team that worked well for you. At the same time, we recognize your concerns and are working to address these. Your insights help us identify where we’re getting it right—and where we still have work to do.

Explore other reviews about Evolv Technology

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Top of the industry product

Cons

Don't really have any Cons

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Evolv Technology Response
1mo
Thank you for the kind words! We’re thrilled to hear that the mission feels meaningful and that you’re proud of the product — we are too. Thanks for being part of what we’re building.
4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Growing sectors. Strong Compensation. Moving in the right direction.

Cons

Lot of roadblocks to get tasks accomplished. Can feel like a start-up despite being public for 6 years.

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Evolv Technology Response
2w
Thank you for your feedback. We’re glad you highlighted our product strength, market opportunity, and competitive compensation. We also hear your point on roadblocks. As we continue to scale, simplifying processes and improving how teams work together is a clear focus. Our goal is to make it easier to execute and move faster. We appreciate you taking the time to share your perspective, it helps us keep improving.
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