FCT

Culture that cares about helping others - Customer Service Manager FCT Employee Review

4.0

16 Mar 2021

Recommend

CEO approval

Business outlook

Pros

- People are always willing to help out their colleagues - Everyone cares about the customers deeply - You can find opportunities to stay with the organization if you're looking for a company that you can stay with for your whole career - It's a good organization if you're entry level or have legal experience - The culture focuses a lot on recognition

Cons

- There are a lot of tenured people and favouritism exists - While a culture of being helpful exists, most people are rewarded for being sole contributors, and there's not a lot of true collaboration - A hero mentality is celebrated - saving things at the last minute, instead of fixing problems up the pipeline/process

FCT Response

Hi there, thank you for taking the time to provide your feedback. We strive to create a culture where every employee feels valued and listened to. We wish you all the best in your future endeavors.

Culture that cares about helping others - Customer Service Manager FCT Employee Review

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