3.0
8 May 2023
Former employee
Recommend
CEO approval
Business outlook
Pros
Support from HR and some associates.
Cons
The company waited too long to make changes to serious issues they were informed of long ago. Now they are dealing with a poor rating and trying to keep customers and vendors as a result. Some managers have an ego issue, and the CSR team is treated like a red-headed step child when that department is the first line of defense.