Pros
Great concept as others have stated. Eminence products are nice and love that they only use clean ingredients. Really lovely staff for the most part. Good place to start out if you have no experience. Pretty busy.
Cons
Extremely low pay. As an Esthetician with prior experience, I currently make a couple cents above minimum wage. The only way to make a living is to push clients to buy add ons that they don’t necessarily need. A lot of the add ons (not all) are completely pointless and don’t necessarily make a difference in the client’s skin. Despite what management believes, clients can absolutely tell when you’re not being straight up with them in terms of what their skin needs. Management absolutely prioritizes sales above client experience. Estheticians that share this view are constantly praised, while those of us who view our clients as people and not a walking wallet are reprimanded. Although the products are great, they are slowly replacing back bar with Face Haus branded products which are fragranced artificially and just generally not as high quality as what we’re used to using. In terms of management, there seems to be no CEO. (?) The COO, as many have mentioned, seems to nice in meetings but has her own penny - pinching agenda. Extremely high turnover in terms of management. Managers are constantly getting hired and quitting because they cannot handle the workload and low pay.