Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FanDuel

      Engaged employer

      FanDuel reviews

      Get in and OUT. - Customer Operations Agent FanDuel Employee Review

      2.0
      25 Apr 2023
      Customer operations agent
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are looking for above minimum average pay, stress filled days, micromanagement, great benefits package, unlimited PTO that you can rarely take advantage of, and the constant bait and switch, this is a job for you!

      Cons

      Scheduling. High turnover rate. Advertised room for growth, but that is far from the truth. This company is supposed to be DE&I, but somehow, non-POC are promoted within the company at a higher rate than POC. When referring to diversity, they are referring to the 200 lower leveled POC agents. Micromanaged.

      avatar
      FanDuel Response
      2y
      We really appreciate you taking the time to provide your feedback on life at FanDuel! We also value your input on what we could do better and will be reviewing this with our team. FanDuel wouldn’t be where it is today without the contributions and efforts of our global teams so we’d like to extend a huge thanks for being a part of our continued growth!

      Explore other reviews about FanDuel

      5.0
      29 Jun 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, good impact roles

      Cons

      Low progression planning, advancement potential

      2.0
      12 Jun 2026
      Marketing associate
      Recommend
      CEO approval
      Business outlook

      Pros

      office is nice, good benefits

      Cons

      this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

      6
      See reviews by: Helpful|Rating|Date|All
      Related searches: FanDuel jobs | FanDuel salaries | FanDuel benefits | FanDuel interviews
      FanDuel reviewsFanDuel Customer Operations Agent reviewsFanDuel review