It was okay - Customer Service Representative FedEx Office Employee Review

2.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Over time Great holiday pay Free package deliveries

Cons

It depends on the managers and who you worked with. Everyone I worked with is officially gone and even then FedEx was running people away. Issues: Schedule Customers Random hours cut Managers lack professionalism

Explore other reviews about FedEx Office

5.0
28 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good company lots of work

Cons

Crazy hours but not all the time

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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