Stressful and overwhelming workload - Inside Sales Representative Ferguson Employee Review

2.0
18 Nov 2021
Recommend
CEO approval
Business outlook

Pros

You can work unlimited overtime because there is always enough work. The days fly by because you are so busy.

Cons

You are constantly stressed out and dealing with angry customers. There is too much for the inside sales reps to handle in a reasonable work day. Upper management doesn't care. You are making the company money and doesn't matter how you have to do it. You will feel overworked, overwhelmed, unheard, and unappreciated. The only way to get a decent raise is to cause a fight about it or threaten to leave. Then they will finally give you what you deserve. You can handle this if you know your self worth and refuse to be walked on.

Explore other reviews about Ferguson

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Cons

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.

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