Customer Focused Business infused with an Amazing, Fun, Unique Culture - Director Fetch Pet Insurance Employee Review

5.0
17 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Very strong leadership and a true belief in putting the focus on Customers. Petplan has developed a very fun, unique culture that keeps employees engaged and having fun while in the office. Dogs and Cats are considered part of the family and are welcome in the office. Petplan was chosen as one of "America's Most Promising Companies" in 2014 by Forbes Magazine. With tremendous growth Petplan has plenty of growth opportunities. Innovation is key and Petplan keeps offering new and better ways to communicate with customers: Live Chat, 24/7 Customer Service, Email, an App available on the Apple Store.

Cons

If you don't like sharing the office with dogs and cats then this may not be the place for you.

Explore other reviews about Fetch Pet Insurance

5.0
19 May 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Great work place Good benefits

Cons

None, great place to work

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Consistent communication and follow-up throughout each step of the interview and application process. I always felt informed on next steps and appreciated the responsiveness from the recruiting team.

Cons

Overall, the experience was very pleasant. The only minor issue that occurred was a time zone miscommunication during scheduling, but I believe that was simply an understandable error on both sides.

See reviews by: Helpful|Rating|Date|All