Free lunch can't save a sinking ship with poor management - Customer Success Manager FieldPulse Employee Review

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Daily Free lunch. If that’s good enough for you then apply.

Cons

This is an honest review. This is a sinking ship. The market is saturated with so many FSMs that FieldPulse can not stand out. There are so many glitches in the software that it’s sometimes embarrassing to show clients. The software is nothing especial. Take a look at LinkedIn. You have Managers and Head employees that are dropping like flies. The atmosphere is very clicky. POLITICS RUNS THIS PLACE. This is very stressful job and the pay is well below market average. They have alcohol around the office I guess to make up the fact that everyone is getting paid so low. No 401K contribution. Promotions are based on “How popular you are” not by actual work done. The sales department is very high when it comes to churn rate. Also notice, how there’s a bunch of “good” reviews within a day of each other.

Explore other reviews about FieldPulse

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The incredible culture here is a real thing, to the point that even our customers notice and point it out. The people at FieldPulse are kind, supportive, and genuinely your biggest cheerleaders. No matter what team you're on, everyone wants to see you win and are invested in your growth. You're pushed to do great work and held to high standards, but never left to figure it out alone. Leadership is accessible and actually invested in you — Gabe sets that tone from the top and you feel it in every interaction. You're not just filling a seat at a company, you're surrounded by some seriously talented, smart, and cool people building something worth being part of. I don't have enough good things to say about working here!

Cons

This is a startup. Priorities shift, things won't always be spelled out, and you might build a process or two from scratch. Being driven and quick on your feet goes a long way here. If that sounds exhausting or you want predictable and comfortable, it's not the right fit. If that sounds like exactly what you want, you'll thrive at FieldPulse!

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture here is infectious – and I don't say that lightly. I was fully remote for over 10 years before FieldPulse, and now I choose to come into the office every day. That should tell you everything. The connections with the team, the momentum, the sheer amount you can get done when you're surrounded by people who genuinely care – it all compounds. Leadership is accessible and actually invested in the people, not just the numbers. Our CEO Gabe sets that tone from the top – he cares deeply about customers and he cares about his team. HR and leadership across the board deserve recognition for building a culture where teammates show up for each other. Everything we do is centered on our customers, and the rest exists to make that happen. It's not a talking point – you feel it every day

Cons

The honest answer is startup growing pains. The pace of change is fast – really fast – and keeping culture fully aligned during a period of serious growth is a real challenge. None of this is unusual for a company at this stage, but it's worth calling out. If you thrive in environments where things move quickly and aren't perfectly polished yet, you'll love it here. If you need everything buttoned up on day one, it might feel like a lot

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