Watch Out - Senior Customer Service Representative Fifth Third Employee Review

1.0
28 Dec 2008
Recommend
CEO approval
Business outlook

Pros

A paycheck...the people that I worked w/ were great it's just upsetting how the company conducts itself

Cons

Required to do certain tasks that you aren't trained do to but expected to soar w/ flying colors

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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