2.0
16 Mar 2014
Anonymous employee
Former employee, less than 1 year
Cincinnati, OH
Recommend
CEO approval
Business outlook
Pros
Great pay for corporate work. Benefits are decent.
Cons
Company treats its customers horribly with outdated and unfair policies. The company also constantly shoots itself in the foot with terrible decisions and system mistakes making it harder on the employees who have to deal with the fallout of any mistakes involving customers. The training was also very poor and mostly "trial by fire." I would not recommend this company, especially any position with the corporate call centers.