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      Fifth Third

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      Fifth Third reviews

      disorganized - Customer Service Fifth Third Employee Review

      2.0
      6 May 2014
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Managers are nice and want to help you improve as an agent. Very nice coworkers.

      Cons

      Difficult to move up unless you suck up to the right people. Too many managers walking around the floor not doing anything productive. Customer service is understaffed and so you will receive call after call without any time in between. Cafeteria is bootleg and stinks.

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      5.0
      2 Mar 2026
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

      Cons

      Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

      2.0
      2 Jul 2026
      Personal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, reliable, friendly team but that’s branch specific

      Cons

      FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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