RUN far away if happiness is what you seek - Sales Development Representative Filevine Employee Review

2.0
30 Mar 2021
Recommend
CEO approval
Business outlook

Pros

The sugarhouse office is very nice, and located in a nice location where surrounding eateries are easily accessible. People at Filevine are great for the most part, but there are a few who lack people/ management skills that make you really question how the hell they got hired.

Cons

There are a lot of things wrong with Filevine internally. The leadership teams are misaligned, there is a lot of contradiction amongst what leaders say to the whole group, and what they say to other smaller sub groups within the company. There are a number of culture champions within the org who have really tried to establish the culture- but what a lot of people don't realize or just don't have experience with- is culture extends beyond the swag and the slack channels, beyond LinkedIn and the social media posts, culture will NEVER thrive in a place that lacks accountability. There are leaders within the org who are not held accountable and who point the finger at others when they should shoulder the blame. It has created hostility within teams and has created tension around conversations that try to hold others accountable. This place is about politics and anyone who says otherwise is lying or unaware. If you don't have any experience in the legal space, you should know that there are two different areas the sales development teams are built around. Contingency (typically personal injury, medical malpractice, etc. - firms that bill on a contingent basis) and Non-Contingency (all other practices of law that fall outside of contingent billing). If you come in on the contingency side you should be ok. If you are trying to come in on the non-contingency side, I've heard that it is a nightmare for most of the team and a lot of their sets are rejected because of billing issues that we do not support. The account executives here SUCK- they suck- they suck- they are the absolute worst. IF you aim to feel valued, or have a relationship in which you can be mentored- this is not the place for you. Quota is higher than it probably should be and you'll likely end up having to pass 1/2 the sets you pull in. If you're okay with someone getting into President's Club on your grind this is the place for you! The SDR teams are hunger games level - every man woman and child for themselves- if you value team camaraderie or feeling supported by your peers this is probably not the place for you. You will come across at least 5 new competitors you've never heard of every single day (wish I was exaggerating unfortunately I'm not) The timeline offered for promotion is not realistic, and you will probably be sitting in seat a lot longer than they'd leave you to expect. Work life balance doesn't mean a thing here. You are required and expected to be in seat day-in-and-day-out. IF you have a family to support or kids this is probably not a place conducive to your success. Leaders will tell you unlimited PTO, but actually stepping away for even a couple of hours is problematic. You will be treated like a child when asking for time off, and in the event that it is granted - you will be made to feel extremely guilty for it.

Explore other reviews about Filevine

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Family Oriented, Compensation is great!

Cons

None come to mind currently

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Filevine Response
5d
Thank you for your review and for continuing to help us to build something great!
1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good people on the team and the ability to earn money quickly

Cons

The culture felt extremely toxic, with leadership often creating an environment driven by fear, favoritism, and constant pressure rather than support and development. Leadership and executives are in it only for themselves. Work-life balance was virtually nonexistent. Employees were regularly expected to work holidays, often staying until 10 or 11 PM with little appreciation or recognition for the sacrifice. Long hours became the expectation rather than the exception. I was also disappointed by how customers were treated. There was often a significant disconnect between what was promised and what was actually delivered, and many decisions seemed focused on short-term gains instead of creating a positive customer experience. Behind the scenes, there were practices and conversations that made me uncomfortable and did not align with the level of transparency and professionalism I would expect from a company. The turnover was high, morale was low, and many employees seemed burned out. While there are some good people working there, the overall environment made it difficult to feel valued or optimistic about the future.

6
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Filevine Response
5d
Thank you for your review and candid feedback about your experience at Filevine, and we are sorry to hear that your experience on the sales team was less than ideal. Your willingness to share your honest feedback is crucial to the overall improvement of the employee experience while they are working at Filevine, as well as the customer experience for all of our clients!
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