Fantastic Company! - Customer Care Representative Fin Fun Employee Review

5.0
12 Oct 2021
Recommend
CEO approval
Business outlook

Pros

-beautiful office right off the freeway -friendly and casual-yet-professional work environment -they are great at working to accompadate a regularly changing schedule (such as for changing college class times) -good pay -lots of help within customer service department for various questions or customers who want help

Cons

-if you work here, you might suddenly want to buy a mermaid tail yourself and/or become a professional mermaid -you might eat too many of the chocolates they put out on the front counter -sometimes during the busy season, phone calls and emails are back-to-back and certain customers might require more attention (as with every customer service job)

Explore other reviews about Fin Fun

5.0
9 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Great culture, management is always happy to assist if help is needed.

Cons

You are speaking with the general public... so some interactions are lovely, and some are less so.

4.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours, hybrid remote working, great management team.

Cons

The company has had to downsize over the last few years so there are fewer employees to specialize in specific roles.

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