Pros
-beautiful office right off the freeway
-friendly and casual-yet-professional work environment
-they are great at working to accompadate a regularly changing schedule (such as for changing college class times)
-good pay
-lots of help within customer service department for various questions or customers who want help
Cons
-if you work here, you might suddenly want to buy a mermaid tail yourself and/or become a professional mermaid
-you might eat too many of the chocolates they put out on the front counter
-sometimes during the busy season, phone calls and emails are back-to-back and certain customers might require more attention (as with every customer service job)