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      First Advantage

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      Cubical nightmare with no room for growth - Technical Support Analyst I First Advantage Employee Review

      2.0
      9 Sept 2013
      Technical support analyst i
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a job while looking for another one.

      Cons

      Horrible management, no company vision and a big chance of jobs will be outsourced to India soon. After First Advantage bought out LexisNexis Screening Solutions the company went through several layoffs and major management changes which is typical. What is also typical is a chance for outsourcing of technical jobs to India. They have a technical support team in Bangalore, India and they have been training them for the past couple of months. So you know what is coming....

      Explore other reviews about First Advantage

      5.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      12h
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      1.0
      3 Jun 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first company Once out of operations you really manage your own time.

      Cons

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

      avatar
      First Advantage Response
      11h
      Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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