Multifaceted Job in Fast-Paced Environment Helping Customers Meet Their Short-term Financial Needs. - Pawn Shop Manager First Cash Employee Review

3.0
9 Jul 2012
Recommend
CEO approval
Business outlook

Pros

A pawn shop is a great place to work if you value helping others who need money to tide them over until the next paycheck. Many people appreciate the help they receive and truly try to redeem their property by the end of the loan (pawn) period. The shop hours are better than average for retail and the stores are closed on the major holidays. There are advancement possibilities and always a need for good industrious people. The company offers all of the usual benefits .

Cons

The pay is not great, in spite of the bonus potential every month. Many of our own employees have to pawn items in other shops to tide them over to their next check! Even when shorthanded, there is pressure not to grant overtime to those willing to work longer hours, but the work has to get down somehow. There is a stronger concentration from those above the shop level now on the bottom line instead of on the customer, which is reflected in the changes in the fee structure which occurred last year. In addition, there is now much more (unnecessary) paperwork to be completed!

Explore other reviews about First Cash

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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