Not going down with this ship - Customer Service Representative First Cash Employee Review

2.0
18 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Customer interactions, discounts, hours of work, and training.

Cons

This company did away with giving store level (none management) employees their yearly raise. You must now exceed in $15,000.00 in sales in order to get a 3% commission or 2.5% if under. If you don't make over $10,000.00 in sales, you get written up

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5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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