It's a great bank to work for - Financial Services Representative First Citizens Bank Employee Review

4.0
8 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Great pay when compared to the same postion at other banks. Generous vacation/personal time allowed annually. The branch staff I work with is friendly, they feel like my second family. I have worked in several branches and they are all friendly. I have not had problems with any co-workers.

Cons

It is a sales culture with goals. They have high expectations for their employees to telemarket and cold call to businesses in person. For the competitive sales-oriented individual this is great but for someone looking for a non-sales environment this will be a con.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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