Organization is struggling with growth after 2 large acquisitions - Anonymous employee First Citizens Bank Employee Review

1.0
12 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Don't really have any to say

Cons

Leadership is really struggling with moving the bank forward after so much growth. While their loyalty to their longtime employees is admirable, leadership skills at a $12B bank is very different than a $112B bank and they really struggle with managers who are in over their heads backed by policies that need to be updated to how a large bank should operate.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All