Observations - Credit Support Analyst First Citizens Bank Employee Review

3.0
27 Jul 2017
Recommend
CEO approval
Business outlook

Pros

While I was their I had some nice coworkers and we celebrated birthdays every month. The work was a little menial but was not to bad. I also had a great manager who was very caring.

Cons

My main problems with the job is mostly the location of the operations building, the working environment, and compensation. The main operations center (the Data center) is located in South Raleigh bordering Garner. Which is far if you are coming from North Raleigh (took me an hour to get to work). They also have the taller cubicles and not that much sunlight (was in the basement). Kind of wish they had it set up like the larger banks where it is more like a trading floor or like Bank of America's new credit center where it is like a trading floor but without designated seating area's. Along with this the pay is lower than what other banks pays. Also this might not bother anyone else but the people who work here are different than people at other banks. Which I thought was very interesting.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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