I got a good understanding of the banking world and made plenty of awesome connections. - Anonymous employee First Citizens Bank Employee Review

4.0
19 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone was very nice and helpful. The hours are often flexible (in most departments) as well as a good deal of PTO.

Cons

Many of the employees - and the bank as a whole - are wary of change. Honestly, the bank needs a complete cultural transformation if it wants to stay relevant and competitive.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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