First rate Family Bank - Business Services Representative (BSR) First Citizens Bank Employee Review

5.0
21 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Great culture grounded in 120 years of customer-first business. All employees go above and beyond for clients. No commission pay means no one has negative incentives to bring in bad deals or be hyper competitive.

Cons

Expectations are for individuals to perform on a high level. Challenging but rewarding client facing job that's strict 9-5.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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