Toxic culture, poor leadership - Risk Analyst First Citizens Bank Employee Review

1.0
1 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The 401k match was decent, but doesn’t make up for terrible maternity/paternity benefits (2 weeks!?).

Cons

If you are looking to work for a company with great leadership, a guiding purpose, strong communication, and a healthy organizational culture, then run as far as you can from First Citizens. This is a company run by people who appear to only have one goal: to make themselves even richer. Diversity is not appreciated or celebrated. Leadership skills are almost nonexistent. There is no effort in creating an environment of psychological safety where individuals can thrive and be their authentic selves. This is a top down culture where senior managers rule by authority, not by their leadership qualities. If you are a person of color or a woman, I do not believe that this company is a place where you will be given the opportunity to thrive.

Explore other reviews about First Citizens Bank

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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