Get Better benefits and pay your people! - Anonymous employee First Citizens Bank Employee Review

2.0
17 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SVB culture and people, but that’s slowly slipping away sadly.

Cons

Worst health insurance ever! Benefits are all around terrible. Costly, terrible coverage, high deductible, bad PPO, out of pocket max, most common drugs are label high tier levels making medication that’s vital extremely expensive. Medication cost with SVB health plan $5 per month, same medication cost $175 per month w/ FCB health plan PPO… it’s a Generic! Never seen a worse prescription plan. Stay away due to benefits being poor and no raises and bonus’s are up in the air. Pay is lower to competitors.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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