Personal Banker - Personal Banker First Citizens Bank Employee Review

3.0
28 Dec 2015
Recommend
CEO approval
Business outlook

Pros

I had great co-workers. The products are very good and the atmosphere is still personal for the customer because of the branch-level employees.

Cons

This bank has rapidly become a big bank with its culture. It's extremely "tic-mark" oriented from a sales perspective. The management preaches "do what is right for the customer," but in reality, it's sell products or you're out of a job.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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