Good place to start off - Sales and Service Representative First Citizens Bank Employee Review

4.0
20 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay, good benefits, health insurance was pretty affordable and really good matching 401k. Normal bank hours, and paid holidays.

Cons

Lot of pressure for sales even if your job isn’t directly related to sales (but that is the same working ar any bank)

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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