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First Command Financial Services

Engaged employer

Financial Advisor - Financial Advisor First Command Financial Services Employee Review

1.0
6 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Potential to earn a lot of money.

Cons

Very unethical company. Former advisors are suing them over exploitive and misleading hiring practices. I was encouraged to give bad financial advice to a retired Air Force veteran simply to make more money for myself and my boss. Sole motivation is greed.

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First Command Financial Services Response
8y
First Command is committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry. Since 2009, the Financial Planning Association has recognized First Command as an FPA Alliance member – one of only two firms ever to receive this prestigious honor. FPA Alliance firms demonstrate an unwavering commitment to the financial planning process and to their clients, delivering all financial planning services in accordance with the FPA Standard of Care. With that in mind we are particularly concerned about your statement that you were “encouraged to give bad financial advice.” That is not how First Command conducts business. On the contrary, our policies and actions are continuously monitored to reflect a culture of compliance and a fiduciary standard of conduct by which we first and foremost act in our clients’ best interests. Your statements represent a serious matter to us that we wish to address. In the meantime, I urge you to report your concerns, with further details, to our Quality Management Team via email at Quality_Management_Inbox@firstcommand.com so we can investigate and take any appropriate action that may be warranted.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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