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First Command Financial Services

Engaged employer

Not at all for the employee - Administration Assistant First Command Financial Services Employee Review

2.0
23 May 2014
Recommend
CEO approval
Business outlook

Pros

The overall company truly does believe in helping military families. The staff at my location are very friendly and accommodating.

Cons

Next to no employee benefits, inconsistent expectations between advisers. Not to mention each advisory is technically in charge of their own business, so if they choose not to focus on military families or anything else for that matter, there is no accountability. Furthermore, it has been stated that I'm salary unless I go beneath my 40hrs in which case I will be hourly. I don't anticipate staying long though I need a job and will do it to the best of my abilities while I am here. I was hired with shading over the salary and benefits, with bits revealed slowly so as to not have me immediately run. Bottom line, I needed a job. But this will not be a career. I also agree with other commentators, it looks like Home Office has been adding comments to boost their appearance on here. And it is clear that the impression on military bases of this company is quite tarnished.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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