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      First Mile

      Engaged employer

      First Mile reviews

      Collaborative team making a positive impact on the environment - Account Manager First Mile Employee Review

      5.0
      27 Feb 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with genuinely lovely, supportive people. Recent changes have been challenging for the business, but it’s clear senior management is listening. The new Director of Staff, even after just a few months, is already making incredibly positive changes. Leadership is supportive - particularly the Sales Director, who is consistently kind, approachable, and encouraging.

      Cons

      I feel that recent changes have disrupted stability across the group.

      Explore other reviews about First Mile

      4.0
      10 May 2022
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      *Great employee benefits *Relaxed atmosphere *Caring/ Flexible employer *Great sense of team spirit/ fun (from all role levels) *Busy- So days fly by

      Cons

      *Busy so need to be prepared/ organised and willing *Communication between departments could be better

      avatar
      First Mile Response
      4y
      Agree comms between departments can improve. Having cross department teams like the Green Team launching will help along with our new social plan. Please let me know if you have more ideas, very open to them :-)
      1.0
      8 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the people are kind, helpful and fun to be around

      Cons

      A new CEO gave a hopeful future for the company. Until it was announced it is publicly shamed ex-CEO of South West Water - Susan Davy. Susan has a historical track record of assisting South West Water in polluting waterways with sewage, making over 150 people sick and needing to pay out millions in damages and fines. What kind of b-corp company would hire someone with such a track record? Whilst this is happening, the rest of the C-suite are happily using company money to get trashed and allow managers to make obscene racist jokes. Everyone not in the C-suite is underpaid and overworked. There is no one person who isn’t burnt out and often people leave with nothing lined up. In a recession, people are left with no choice to stay and tolerate such a stressful environment.

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