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First Service Credit Union

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Favoritism - Anonymous employee First Service Credit Union Employee Review

1.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not sure. Coworkers are friendly.

Cons

Management does not value its full-time staff, which has contributed to significant turnover. Salaries are well below market rates, and many software developers could earn substantially more elsewhere. Egregious favoritism/cronyism is normal here. It warrants further investigation. Some examples: a former developer was hired as a part-time remote contractor at a premium rate to perform routine tasks, while full-time developers working in the office continued to be underpaid. A long-tenured employee was terminated after attempting to mediate a minor complaint raised by a lower-level employee regarding a favored colleague.

Explore other reviews about First Service Credit Union

5.0
12 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture is great here

Cons

Can’t think of any at this time

3.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

People and the culture are great and there's an emphasis on treating members (credit union term for clients) well. It's fairly easy to get employed here if you want to start your career off in banking. Some of the leaders working there are great people who want to see you succeed.

Cons

Everyone I knew at the First Service was overworked and underpaid. I wouldn't say everyone was miserable per se but only a handful of employees I met loved working at First Service. A few departments are understaffed because their employees are constantly leaving either due to awful management or poor resources (or a combination of the two). Once a month we would have staff meetings (which were okay) but at one point the marketing team wore Sesame Street bucket hats for a kids' account campaign. I understand they were trying to be fun but it came across as silly.

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