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First Service Networks

Acquired by Vixxo

Is this your company?

Out of the frying pan... - Management First Service Networks Employee Review

2.0
8 Oct 2015
Recommend
CEO approval
Business outlook

Pros

There is some quality leadership (dwindling) and good people, many who really care about their internal and external customers.

Cons

The peimary leadership style used to be one of overt fear and intimidation. Though the former CEO was a brilliant, albeit socially awkward leader. Since a recent merger, new leadership came in with a fresh new perspective espousing principles of partnership, caring and mutual benefit. Unfortunately, despite company success, the veil of management's true colors became more and more apparent. A culture of fear and intimidation from the top down has led to infighting, backstabbing, scapegoating, cover your *** actions that make politicking more important serving the internal and external customers.

Explore other reviews about First Service Networks

5.0
14 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Tremendous growth potential.

Cons

With growth comes pain and in this company's case its is good pains.

1.0
13 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Originally was employed by a growing company, with a work life balance, and everyone got the job done - overall friendly environment. Worked for the company for over 2 years. Loved every minute BEFORE the FSN/FM acquisition.

Cons

New Execs all over: Strategy, Human Resources, Operations, Finance, Marketing cant keep anyone. High turnover across the company. The CEO is all about himself. Picks and chooses who he wants on his team and who he will acknowledge in the hallway. New management across the board to make him feel better about his 6 figure income while everyone else slaves to make the company money. Picks and chooses when bonuses will be paid and makes sure not everyone gets them even when its earned. Losing clients due to the new process not being the best investment, the process/programs aren't working and no one can acknowledge that even when the red flags were all over place when it first started. No training that is consistent nationally. There should be a plan in place - Training is horrible! Benefits are horrid to say the least. Insurance costs a fortune and no company match on the 401k. IT department is lacking direction. No consistency, constant errors, nightmare!

3
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