Collection Call Center Manager - Collection Call Center Manager FirstKey Homes Employee Review

5.0
18 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Great organization with growth opportunities

Cons

Being able to keep up with the growth

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FirstKey Homes Response
8y
Hello! So fantastic to hear your perspective and positive outlook. We do understand that there is a challenge in keeping up with the excellent growth we are experiencing but it's all good things. And we will continue to grow as a team with it. Thank you for everything you do here! Scott

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5.0
16 Dec 2025
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CEO approval
Business outlook

Pros

Great environment and caring leadership team. They listen and action.

Cons

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2.0
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Recommend
CEO approval
Business outlook

Pros

On the road Team lead support Tools to do the job

Cons

On call Middle management micromanaging Stress Work load Unfair Time recording policy Added responsibility without compensation for the added work Pay increase amount Nothing is consistent Lack of coordination Lack of empathy Low level and mid level management with no knowledge of the role of those they manage Inventory control system

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