Pros
The team i had was amazing
Cons
Once you gain employment, especially in management, you have absolutely zero time for your own family. There are so many tasks required daily it is impossible to meet the "deadlines". As soon as you reset an area, down comes a new change from corporate and everything has to be moved again. The associates and management alike are treated like common criminals. We can watch a customer walk out with an entire cart of merchandise and are not allowed to do anything about it, but the employees are required to be patted down and have their bags checked by a member of management, or another associate if youre management and if these arent performed every time an employee leaves the store it is grounds for immediate termination. You can give your entire heart and soul to the company and receive multiple "high fives" from upper management, never have any disciplinary issues at all, and then all of a sudden, out of nowhere, with no warning, you are "let go" or terminated for some reason they "dig" to find. No prior coaching, just you broke a "critical control" rule that was acknowledged during hiring paperwork. Too bad the rules and employee handbook i signed upon hire had actually been updated since the time of hire and it was never made aware to employees that there was an updated version. There was never any real formal training at all. I was trained at a sister store and, because there were never enough hours for other associates, most of my training was manning the ACOs. In the 2 years I was employed, our store was on its 3rd store manager, so each one had a different way of how things should be done, and while I was highly regarded by the previous 2 store managers, when the 3rd came in, we were told everything we had been doing since day one was wrong. So we adapted and changed to pacify the new store manager, unfortunately, no matter what I did, to the NSM, it was always wrong. My front end staff never scored Below 100% on corporate front end observations, our team won the entire region for our founders day dress up and decorate the breakroom challenge, we made the regional page for "greet" where we tied with 2 other LARGE stores for 100% in greet, I was asked personally by the DM to assist in running another store when that stores entire management crew walked out on them, so I was literally working open to close almost 7 days a week for almost 3 months, all to be thrown out like a used piece of trash. The rules change almost by the minute, so we are never made aware until one day you show up only to be told you no longer have a job for something so ridiculous, even the unemployment office laughed at them. So if you want a job where you give up family life completely, are treated like a common criminal, and can be tossed out when the wind changes directions, this is the perfect job for you.