Seasonal Sales Associate - Sales Associate Five Below Employee Review

1.0
17 Nov 2017
Recommend
CEO approval
Business outlook

Pros

The other sales associates are nice and hard working. The customers are a pleasure to be around and very supportive when they can tell you are a new employee.

Cons

The management is horrendous! Managers have chips on their shoulders and are rude. I was scolded multiple times on my first day for making a few mistakes, like forgetting how to do a product exchange (it was my first day!) I overheard one manager make fun of me in the break room-very unprofessional! The rules are ridiculous. For example, cashiers aren't allowed to handle $50s. If a customer hands you a $50, you have to ring a manager, who is probably busy and will be annoyed that you bothered them. You also have to collect emails from every customer so the company can spam them. The manager then prints out your success rate and humiliates those who did not meet the 25% email collection goal. The store is also open on Thanksgiving, which is disgusting. Sales associates should be home with their families. No one in America needs to buy a $1-5 item on Thanksgiving! Say no to corporate greed and close your doors on Thanksgiving.

Explore other reviews about Five Below

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

definitely loved working here as my first job, the culture is fun and welcoming

Cons

on call shifts were annoying and you had to rearrange your whole day on the off chance you were called in

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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