Pros
SOME great employees who are really down to earth and helpful, they close at 8pm, they host fun events for the entire company at times. They provide lunches sometimes, $1 shift differential.
Cons
No PTO for 1 year, Heath Insurance is too expensive, Semi Annual Bonuses are crappy, Leadership pretends to encourage you but really talk bad about you. Computer systems are way too outdated and customers hate to call in because of it. Systems crash frequently, too much extra work they "require" you to do outside of your actual job description, too much of a stressful job to have to manage everyday stress outside of work. Not worth it. Small family owned company that's takes on more than they can handle with the number of employees they have. Definitely need to expand and get more with the times and not 1989. You'd think the laid back environment and family vibe is awesome at first but, word of advice is to stay to yourself if you choose this job. Don't work in the call center, most stressful department and they treat them like peasants.