Pros
- Great people - Product market fit is currently solid, but given the amount of churn, that may change soon - Great benefits - Current technological advantage - Offices are top notch - Mission-oriented striving to achieve noble goals
Cons
- Constantly changing expectations with goals that seem to be pulled from nowhere - Consistent changes in Upper Management, VP's and Middle Management meaning every 6-8 months the internal missions, plans, and strategies change. - Lack of accountability within the internal client support teams, which leads to the same issues arising over and over again, causing clients to churn - The most difficult part of the sale is the adoption phase, given that the aforementioned lack of accountability and changing strategy leads to a bunch of grey area. The only way for an account executive to succeed is to take on the role of 4-5 different people and micro-manage everything themselves. The majority of deals fall through the cracks in the handoff phase. - Lack of upward mobility in terms of career progression - While marketing themselves as a tech company, they pay as a Forwarder, meaning you will be making well below the industry average for a SaaS-type seller. - Expectations that you will not have a well-balanced work-life ratio.