Flock is an outstanding place to work - Customer Success Manager (CSM) Flock Employee Review

Outside of working in the nonprofit space, Flock is the most mission oriented job I have ever had. Every person I have worked with here has an intense passion for public safety and helping survivors of crime alongside an intense passion for ensuring community values are maintained alongside that. Creativity in problem solving is encouraged, I have yet to see a supervisor who is threatened by one of their team members coming up with innovative ways to build our their program or improve the organization. I have found Flock to be a great place to be supported in my professional development and not be boxed into mindless corporate bureaucracy that kills passion and creativity.

Those that need rigid structure in order to succeed will not succeed at Flock. There are absolutely metrics and goals that need to be achieved but you will not be hand-held. Those who succeed are the ones who move both decisively and strategically accepting a mistake may be made. Those who will not succeed are those who move slowly but but require perfection. Given the high-profile nature of the work, grit and resilience are definitely required.

Steady hours and solid experience building out regional tracking networks. You get to work independently on the ground most of the time.

Massive scope creep with zero additional compensation. They increased the physical labor requirements significantly—shifting from digging standard 30-inch holes to digging 42-48 inch deep holes reinforced with rebar and four bags of concrete—while keeping the pay exactly the same.On top of that, logistics are awful. They closed down local supply hubs, forcing massive weekly driving distances just to fetch basic equipment, yet scheduling was so uncoordinated it took them weeks to stop assigning full workloads on supply-run days.Supervisors act like mindless "company men." I was left on read while experiencing severe heat exhaustion symptoms in 100+ degree heat just so a supervisor could check daily production metrics. They treat field techs like disposable machinery, expect brutal days with hours of exhausting driving through remote territories, and offer zero operational support. Even after you leave, offboarding is broken; internal IT support analysts ignore their own logistics vendors, leaving automated systems to spam former employees for weeks about equipment they don't have.