Tac engineer 1 - TAC Engineer Fortinet Employee Review

2.0
15 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Good product and lot of features in the device to learn

Cons

Its is not tac center ...it is call center you have to take calls for 8 hours continuously. They have unwritten rules prescribed by crap managers where they don't understand pain of an engineer. System is crap which doesn't follow standard csat procedure and low efficient engineer in tier 2

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Fortinet Response
8y
We recommend you to walk up to the HR team in this regards and share your concerns .

Explore other reviews about Fortinet

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid, stable, predictable. Most people are out of the office by 4 or 5 pm. Life is easy and expectations are low.

Cons

Little support for marketing. Fortinet has too many products and too many product lines - and every product owner is fighting for attention of sales. The company is firmly wedded to it's hardware roots. Fortinet has not invested in internal systems. Reporting is awkard and cumbersome, and adaption on enterprise AI is still a long ways off. There are no women in senior roles.

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