Pros
The location wasn’t bad, got to meet some nice people
Cons
This is one of the strangest places I’ve ever worked, and thankfully one of the shortest times I’ve spent at a company (for my own wellbeing). It’s owned by a husband and wife, who dictate to their staff as if they are running a crèche rather than a business (thankfully I didn’t receive this first hand, but the fact it happens is atrocious). Roles are completely made up in my opinion, as a customer service representative, we were in charge of processing new quotes/orders, chasing the warehouse for these orders to be shipped and checking they were packaged correctly, asking the customer if they’d like to short ship constantly, organising the courier, having to deal with ignorant sales staff who think you are their PA and really put the pressure on as well as the customers themselves. Not to mention, the system they use is abysmal, it’s barely even a system, it’s all more or less manual - taking orders from email threads between clients with broken English/minimal information and the sales reps. There is no training essentially, they expect you to know everything from the get go somehow. I was sincerely shocked at how this company is even successful after seeing how the place is ran. So many red flags from top to bottom, as I said, avoid for your own mental wellbeing. Oh and I almost forgot, they make you sign an NDA, lock your personal belongings away & sign an agreement that says they can terminate you if they find you on your mobile phone. They just don’t care about you as a person at all, a proper dictatorship in my eyes.