STAY AWAY!!!! - MSA Forward Employee Review

1.0
18 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Medical staff was fun to work with but Management was horrible!

Cons

Took 3 days alone to get back with simple answers. They also lied about the hours that we had to work. In the interview process I was told it was 7-5 but in reality it was 10:30-8:30. There's no time for a personal life. When applying for the job they stated that the OTE was 80,000-100,000 annually but after my first week that was clearly impossible. They set unobtainable quotas and said that I wasn't allowed to communicate with other MSA's from different locations. The company claims to be transparent and not a top-down company but as you can see, they're far from transparent. Any advice I would give to management would instantly get turned away and I was made like I didn't have a voice. I would just recommend to STAY AWAY!!!

Explore other reviews about Forward

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and collaborative team, strong product mindset, clear goals, and respect for design. High ownership, trust, and autonomy. Leadership is open to feedback, and designers are involved in real product decisions, not just visuals.

Cons

Fast-paced environment with a lot of responsibility, which may not be ideal for someone looking for a slower or more structured workflow. Priorities can shift as the company grows, but this is typical for scaling teams.

3.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Cons

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

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