management works hard and tries on culture, still needs to work on making less cliquey - Anonymous employee Forward Financing Employee Review

4.0
27 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Chill atmosphere, people seem to care

Cons

very cliquey, experiencing growing pains, certain people in management seem to have favorites

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Forward Financing Response
7y
Thank you for taking the time to provide feedback. It has been such an exciting time for us here and we have certainly experienced a lot of growth these last few years. ​We started with smaller teams who have been with us from the start. Many of these loyal employees have certainly built strong bonds over the years, which we are proud of. With our team nearly doubling in size over the past year and now being in our new location, everyone is on one floor allowing teams to be more diverse and integrated across departments. ​ We are constantly trying to make improvements within the organization including providing professional training for all employees and management included. We hope that training has provided all of our managers with the tools to be better supervisors and leaders for all of our employees. We agree that a full-time HR department is imperative to an organization and we are proud to provide the update that today we have a Director, People and Culture as well as two direct reports supporting the team. This group is also responsible, in part, for helping us cultivate the thriving, open culture that we have today. ​I believe our whole company feels the positive impacts of our open and honest culture and hope that if you came to visit us today, you would see that teams are more open and not cliquey. I’d be happy to discuss any further feedback you may have. Please email me directly at sbraley@forwardfinancing.com

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Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

5.0
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CEO approval
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Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

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