Stepping stone not full time career - Customer Service Agent Freeway Insurance Employee Review

Great business to work for

There are no cons very good company.

my co workers and a small portion of the clients were the only good thing about this job

the pay structure. base pay VS commission, not base pay WITH commission like every other insurance agency. Additionally, you see AT MOST 12% of the 15% commission that Freeway gets from you selling a policy. And you see at most 23% of the broker fee that you charge your non standard clients. You are """encouraged""" (read: forced) to charge poor people down on their luck exorbitant broker fees, and make up some fake discount if they by some chance are not able to. But, of course, you get chewed out if you don't charge at least a 200 broker fee. Look at your gross income go up. Now think about how you wont see any of that money. Feels really good, doesn't it? Honestly, you could write a whole book on Freeway's faults. Not Good.