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FreshWorks Studio

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Great culture in a dynamic growing company striving to continually improve and do meaningful work. - Software Developer FreshWorks Studio Employee Review

5.0
18 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- Amazing culture. It’s a company that not only has values hanging on the wall but that truly lives its values. - Fast-paced environment (This might be a con for some people). - They have an open-door policy and engaged leadership team that listens and puts trust in their employees giving real emphasis to their team. - Meaningful and longer projects (They have been selecting projects carefully). Meaningful projects also mean meaningful work and work that have an impact. - Wide variety of projects. Great opportunity for growth and to expand your knowledge. - They continue to grow with structure and a great back office team to support that growth. - People! Really, they are great. FreshWorks got a multi-cultural and diverse team and they often promote team bonding events and initiatives. - You have autonomy! (There is no micromanagement here).

Cons

- Compensation tends to start slow and will be below what other product companies are paying. - It is a service-based company. You have lots of projects of all sizes and different quality requirements and context switching tend to be the norm. (Service-based companies are not for everyone). - Teams have a lot of responsibility and autonomy which is great but that comes without much senior engineering oversight. That gives great room for experienced developers to step up but can leave some teams missing more support. (In their defence, I see they are making an effort to address this).

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FreshWorks Studio Response
4y
We're grateful to have you on the team, so thank you for being a part of making our culture amazing. Having a core value of humility encourages a continuous improvement mindset, but having a team that shares our values is what makes that mindset a part of our culture.

Explore other reviews about FreshWorks Studio

1.0
6 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great learning opportunity - worked with amazing people - exposure to various kinds of projects and technology

Cons

- fast-paced and only care about the final product, don't care about quality - issue with resourcing - multiple projects and people always coming and leaving of projects - very low salary - work environment was getting toxic

10
avatar
FreshWorks Studio Response
6y
Based on the Pro's, we hope those would warrant more than a 1 star rating. Not many companies offer the learning opportunities, amazing people and exposure to different technologies you mentioned. We're happy to provide these things for our people and also happy that you appreciated them.You are correct, the work here is fast paced. That's part of the reason why there are great learning opportunities. You get to work on several projects, each with different goals, stakeholders, and requirements. By adapting to that you'll gain experience and learning that makes you a very valuable team member during your years at FreshWorks and beyond.We do care about the final product, which means that we absolutely care about quality as well. As a service company we need to meet or exceed our clients' expectations in every category (including quality) - otherwise we would not continue earning new business.Salaries are determined based on performance, experience, and an objective view of a team members' soft and hard workplace skills. We are confident that our compensation at FreshWorks is in line with the market.I'm sorry to hear this reviewer feels there was anything toxic about the work environment, that is not something we want anyone to feel. Everyone's experience in life is their own though, and we encourage you (the reader) to reach out to other people at FreshWorks Studio through LinkedIn or another platform to ask questions for yourself about what it's like here.
4.0
5 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Not really any cons that come to mind

1
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