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      Frontier

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      Frontier reviews

      Internet helpdesk - Internet Helpdesk Analyst Frontier Employee Review

      1.0
      31 May 2016
      Internet helpdesk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Always a full 50 hour week

      Cons

      Super angry customers, system tools break more issues than they fix, terrible leadership, all promotions are based on seniority, this is pretty much a dead end job. High levels of favoritis towards black employees as most supervisors and managers are black and only select their friends for special projects.

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      5.0
      24 Jun 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      5d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
      5.0
      23 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

      avatar
      Frontier Response
      5d
      We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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