Treats employees poorly - Senior Specialist - Customer Service Frontier Employee Review

1.0
26 May 2014
Recommend
CEO approval
Business outlook

Pros

decent pay, but see the Cons for the other side of it.

Cons

Terminated me as part of downsizing, closed the office a couple months later and moved the jobs from IL to TX and SC to not have them in a union and pay lower wages and benefits.

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
12h
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
12h
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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